CAPS CAPS
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CAPS

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Business Details
27 Years
experience
Trusted Employment Services in Chicago
Established in 1999, CAPS operates as a nonprofit organization dedicated to transforming workforce development through comprehensive job training and placement services. Our mission centers on bridging the gap between underserved job seekers and employers seeking qualified talent. With a proven track record of serving over 17,000 individuals and supporting 4,000+ businesses, we specialize in customized workforce solutions that include government-sponsored training programs and strategic tax credit guidance. Our team of seasoned professionals brings decades of collective experience in workforce development, maintaining a structured approach to aligning employer needs with job seeker capabilities. Through partnerships with local, state, and federal agencies, we deliver impactful programs that reduce payroll costs for businesses while creating sustainable employment opportunities.

Our expertise extends to specialized sectors including healthcare, security, construction, and logistics, with a demonstrated ability to adapt to evolving market demands. As community leaders, we actively participate in policy development and advocacy efforts to enhance workforce equity. Our commitment to quality is evidenced by our track record of successful placements and employer satisfaction. We maintain rigorous compliance standards to ensure all services meet regulatory requirements while delivering measurable economic benefits to our stakeholders.
Services
Job Placement Workforce Training Tax Credit Guidance Customized Training Security Staffing Healthcare Staffing Construction Training Transportation Logistics Retail Staffing Government Partnerships
Details
  • Year established: 1999
Highlights and features
  • We have 20+ years of experience in workforce development and job placement.
  • Our team provides government-sponsored on-the-job training programs for employers.
  • We specialize in connecting employers with pre-screened, trained job candidates.
  • Our services include strategic tax credit guidance for businesses.
  • We maintain a proven track record of successful placements across multiple industries.
What people say
Punctual and dependable candidates Pre-screened security candidates ready for work Significant tax savings through program benefits Successful hiring of 20-30 employees annually Effective staff turnover reduction
Services
Job Placement
Our job placement service connects pre-screened, trained candidates with employers across multiple industries. We specialize in matching qualified job seekers with positions that offer sustainable employment opportunities. This service includes comprehensive candidate vetting and employer needs assessment to ensure optimal matches.
Workforce Training
We provide industry-specific workforce training programs covering healthcare, security, construction, and logistics sectors. Our training includes both technical skills development and soft skills instruction to prepare job seekers for successful employment. Programs incorporate OSHA certification and other industry-recognized credentials.
Tax Credit Guidance
Our tax credit guidance service helps businesses maximize savings through federal and state employment tax credits. We provide expert navigation of government subsidy programs that can reduce payroll costs by up to $5,000 per hire annually while supporting workforce development goals.
Customized Training
We develop customized training programs specifically designed to meet employers' unique workforce needs. This service includes on-site training implementation and curriculum development aligned with industry standards, ensuring employees gain skills directly applicable to their roles.
Government Partnerships
Our government partnership service facilitates access to federally funded workforce development initiatives. We manage programs like the Senior Community Services Employment Program and YouthBuild, creating pathways for underserved populations to gain valuable work experience and career opportunities.
People
Sheryl Holman
CEO
With over 20 years in workforce development, Sheryl leads CAPS' strategic initiatives and community engagement efforts. She oversees all program operations and maintains key partnerships with government agencies and community organizations.
LaTonya Anderson
Executive Director of Programs
LaTonya manages all CAPS training programs with 20 years of experience in workforce development. She specializes in government-funded initiatives and has expertise in serving diverse populations including returning citizens and opportunity youth.
Renada Johnson
Chief of Staff
Renada oversees daily operations across all CAPS offices with 17 years of nonprofit management experience. She ensures consistent implementation of organizational policies and procedures while maintaining community partnerships.
Adam Carrington
Fiscal Manager
Adam manages CAPS' financial operations with 15+ years in finance and IT networking. He brings nonprofit financial expertise and oversees fiscal compliance while serving on community financial institution boards.
Marvin Holman
Director of Business Services
Marvin leads business development efforts with 16 years in workforce solutions. He specializes in connecting underserved job seekers with career opportunities while building strategic employer partnerships across multiple industries.
Questions
What job training programs does CAPS offer?
CAPS offers training in healthcare, security, construction, logistics, and retail sectors. Programs include OSHA certification, CPR training, and industry-recognized credentials to prepare job seekers for immediate employment.
How can employers benefit from CAPS services?
Employers receive access to pre-screened candidates, customized training solutions, and strategic guidance on tax credits that can save up to $5,000 per hire annually while reducing staff turnover.
What is the Illinois Works Pre-Apprenticeship program?
This program prepares participants for construction and building trades apprenticeships with women, people of color, and veterans receiving specialized training including NCCER certification and OSHA 10-hour construction safety training.
How do I attend a CAPS orientation?
Call (773) 568-1782 to schedule orientation at Chatham (2nd Monday) or Roseland (3rd Monday) locations. Bring ID, Social Security card, and proof of income/residency to complete registration.
What government subsidies are available through CAPS?
CAPS helps employers access federal and state tax credits that reduce payroll costs. These subsidies support on-the-job training programs where CAPS pays job seekers during their training period with participating businesses.
How long has CAPS been operating in Chicago?
CAPS has served Chicago communities since 1999, maintaining four local offices and delivering workforce solutions that have supported over 4,000 businesses and placed thousands of job seekers into sustainable employment.
Reviews (5)
Malik Davis
Dec 14, 2020 Report
The Community assistance program is a great place to go to, if you need help getting a job. All you have to do, is sign some papers, tell them what kind of job you're interested in, then they'll find you a job similar to what you want. While you're working, they'll work on getting you the actual job you want and they'll let you know when they have everything taken care of.
Luvell Gipson
Apr 22, 2020 Report
Good day all, I was a member of this CAPS program a few years ago. i was VERY HAPPY with the program. They helped with transportation, as well as job placement.
Kendra Dobson
Mar 12, 2020 Report
This place is horrible. They are very unorganized and deceitful. And they don't care about the clients. I don't see this organization staying around.
London Bridges
Feb 28, 2020 Report
Worst job placement program EVER! They truly only help ppl who are fresh out of prison and CURRENTLY on parole. They give you false hope of employment and turn around and try to send you to intern at a chicken shack or day care for free. It is a complete waste of time.
Vip Dope God DollarBill
Feb 28, 2018 Report
Didn't like this place when I walk through the door coming down they tried to make me join the program even though I ended up in the wrong place