Business Details
33 Years
experience
Trusted Staffing Solutions in Cleveland
Founded in 1993, The Office Professionals has established itself as a leading staffing agency in the Cleveland area. Our dedicated team combines decades of recruitment experience with a deep understanding of local market needs to connect employers with qualified office professionals. We specialize in placing candidates in administrative, finance, customer service, and human resources roles, maintaining strict confidentiality and professionalism throughout the process. Our commitment to quality is reflected in our rigorous candidate screening and personalized approach to matching talent with opportunity. With a network spanning entry-level to executive positions, we serve both job seekers and employers through direct hire, temp-to-hire, and project-based solutions.We prioritize transparency by sharing company details and compensation packages upfront, ensuring alignment between candidates and clients. As active community members, we support initiatives like the Susan G. Komen Foundation and OutRun Ovarian Cancer, reinforcing our dedication to both professional excellence and social responsibility. Our team remains accessible 24/7, treating every client relationship with the urgency and attention it deserves. By focusing on long-term partnerships over transactional placements, we have built a reputation as Cleveland's trusted source for office support staffing solutions. This philosophy drives our mission to deliver top-tier candidates while maintaining the highest standards of integrity in every placement.
Services
Administrative Assistants
Executive Assistants
Accounting Professionals
Customer Service Reps
Human Resources Staff
Finance Specialists
Office Support Staff
Temporary Placements
Direct Hire Solutions
Project-Based Staffing
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of specialized experience in office support recruitment.
- Our local network provides access to pre-vetted candidates across all experience levels.
- We maintain strict confidentiality and professionalism in every placement.
- Job seekers pay no fees for our placement services.
- We provide flexible staffing solutions including temp-to-hire and direct placements.
Services
Administrative Staffing
We specialize in placing skilled administrative professionals including executive assistants, receptionists, and office managers. Our candidates undergo rigorous screening for organizational, communication, and technical proficiencies. Employers receive qualified matches tailored to specific workflow requirements and company culture.
Accounting Placements
Our finance staffing solutions connect businesses with certified accounting professionals for roles ranging from bookkeepers to senior tax managers. We verify technical expertise in QuickBooks, GAAP compliance, and financial reporting to ensure accurate placement of candidates with 2-20 years of experience.
Customer Service Staffing
We provide customer service representatives trained in CRM software, conflict resolution, and multi-channel communication. Our vetting process emphasizes problem-solving skills and industry-specific knowledge to match client needs in retail, healthcare, and corporate sectors.
Temporary Staffing
Our temporary staffing solutions address seasonal demands, maternity leaves, and project-based needs. We supply pre-vetted professionals for durations ranging from one week to 12-month contracts with seamless transition options to permanent roles.
Direct Hire Solutions
We conduct comprehensive candidate evaluations including skills testing, personality assessments, and reference checks to deliver permanent hires aligned with long-term business goals. Our process reduces turnover through precise matching of technical abilities and cultural fit.
People
Jane Konkoli
Recruiter
Recognized as a top office support recruiter in Cleveland with 30+ years of experience. Specializes in executive assistants and administrative placements. Graduate of Bowling Green State University and active community volunteer supporting breast cancer and heart disease charities.
Peggy Shumate
Manager, TOP Temporary Services
Cleveland recruiter since 1992 with expertise in temporary staffing solutions. Former non-profit arts administrator and ovarian cancer awareness advocate. Graduate of Mount Union College with communications degree and 25-year Cleveland Orchestra Chorus member.
Bri Mathews
Recruiter
Results-driven recruiter with 12 years in sales and finance staffing. Kent State University graduate specializing in accounting placements. Former beverage industry sales professional known for relationship-building and creative candidate solutions.
Questions
What staffing services do you specialize in?
We specialize in placing office support, administrative, finance, accounting, human resources, and customer service professionals across Cleveland.
Do job seekers pay fees for your services?
No, we never charge candidates for placement services or job search assistance.
What employment options do you offer?
We provide direct hire, temporary-to-permanent, and short/long-term project staffing solutions tailored to client and candidate needs.
How do you ensure candidate quality?
Our rigorous screening process includes skills assessments, reference checks, and experience verification to match qualified professionals with client requirements.
Can I apply if no current openings match my background?
Yes, we encourage candidates to submit resumes even without current matches—we maintain a talent pool for future opportunities.
Reviews (4)
Kim Cvengros
Nov 26, 2019
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I spoke with Jane a few months back when I was in the midst of debating a career change. My current place of employment at the time was beyond toxic. I wasn't looking to leave at the moment because I felt trapped and as if I needed to stay to show years of experience at one place. It was a constant battle and draining. Let me tell you something - The Office Professionals not only helped me find the 'perfect fit' for me, but also gave me insight to know that I had what others were looking for. Jane took the time to get to know me and gave me 'Professional' advice, hence the name. I was put in touch with not only the 'right' company, but also did wonders for me personally. If you are out there looking for new employment, I highly encourage you to reach out!
April Misseri
Nov 14, 2019
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I have worked with Jane Konkoli to find an Executive Assistant position. She is very thorough and takes the time to find out exactly what it is that you are looking for. If she happens to not have a search that matches your experience she will definately reach out when she does. Thank you for all your help, Jane! April M.
Amanda L.
Mar 11, 2019
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This recruiting company contacted me by calling my workplace and trying to poach me from my current position. That's super unprofessional, as I don't have a relationship with this company at all. They get their "clients" looking to fill positions by looking at zip recruiter and other online job boards. Even if someone has their resume uploaded online, don't call them at their current employer.seriously desperate and NOT PROFESSIONAL!
Dave M.
Feb 13, 2019
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The Office Professionals are anything but "professional." After meeting with one of their representatives, I took their testing as requested and when I asked for feedback on the results, I received no reply. I did receive an e-mail about a possible job lead and was advised I would receive a call about the position in about a week. Again, no call or e-mail about the position from my TOPs representative as promised.
Their job listings were never kept current, with postings showing a particular position as being open for months at a time. I guess it was too much work for them to update the job listings page so they eliminated job descriptions and simply replaced them with a list of job titles. Good luck trying to find specific information on positions you may be interested in with this method. My overall experience with TOPs was less than positive, or in a word "frustrating, " so don't waste your time with this agency. There are other agencies out there who are more proactive and willing to help you with your job search.
Their job listings were never kept current, with postings showing a particular position as being open for months at a time. I guess it was too much work for them to update the job listings page so they eliminated job descriptions and simply replaced them with a list of job titles. Good luck trying to find specific information on positions you may be interested in with this method. My overall experience with TOPs was less than positive, or in a word "frustrating, " so don't waste your time with this agency. There are other agencies out there who are more proactive and willing to help you with your job search.
