Business Details
38 Years
experience
Emergency
services
Your Trusted Partner for HR Solutions
Founded in 1988, Tri Net has been a leader in providing comprehensive HR solutions for small and medium-sized businesses (SMBs) for over 30 years. Our mission is to empower SMBs by simplifying HR operations through advanced technology, expert guidance, and scalable services. We specialize in payroll processing, benefits administration, compliance consulting, and risk mitigation, enabling businesses to focus on growth while ensuring their employees receive robust HR support. Our platform integrates intuitive tools for time tracking, leave management, and global workforce solutions, backed by a team of seasoned professionals committed to delivering personalized service.Recognized for excellence in customer satisfaction and workplace culture, we maintain accreditations from ESAC and the IRS as a Certified Professional Employer Organization. Our leadership team brings decades of experience in HR innovation, technology transformation, and financial strategy, ensuring our clients stay ahead of industry trends. With a client-centric approach, we offer tailored solutions for businesses at every stage, from startups to established enterprises with over 1,000 employees. Our commitment to ESG principles and community impact further underscores our dedication to fostering sustainable growth and inclusivity in the workplace.
Services
PEO Services
HR Plus
Payroll Processing
Benefits Administration
Compliance Consulting
Risk Mitigation
HR Technology
Contractor Support
Global Workforce
HR Consulting
Details
- Year established: 1988
Highlights and features
- We have over 30 years of experience in HR solutions for SMBs.
- Our platform automates payroll, compliance, and HR processes.
- We offer access to big-company benefits packages for small businesses.
- Our 24/7 live chat support ensures timely assistance for PEO customers.
- We maintain ESAC accreditation and IRS-certified PEO status.
Associations and certifications
- ESAC
- IRS Certified PEO
What people say
One stop shop
Superior technology
Dedicated HR resource
Helped us grow
Timely payroll processing
Services
PEO Services
Tri Net's PEO (Professional Employer Organization) solution offers full-service HR management, including payroll, benefits administration, and compliance support. This service allows SMBs to offload HR responsibilities while accessing enterprise-level benefits and expert guidance. By co-employing your workforce, we assume HR-related liabilities, ensuring regulatory compliance and reducing administrative burdens.
HR Plus
HR Plus is Tri Net's ASO (Administrative Services Organization) solution, providing flexible HR support tailored to specific business needs. It includes payroll processing, tax compliance, and HR consulting without co-employment, giving businesses control over their HR functions while leveraging Tri Net's technology and expertise for efficiency and scalability.
Payroll Processing
Tri Net's payroll services ensure accurate and timely payment processing, tax filings, and compliance with federal, state, and local regulations. Our platform automates payroll cycles, direct deposits, and year-end reporting, reducing errors and saving time. Businesses benefit from seamless integration with HR and benefits systems for comprehensive workforce management.
Benefits Administration
We provide access to competitive benefits packages, including health insurance, retirement plans, and voluntary benefits. Tri Net's platform simplifies benefits enrollment, management, and compliance, helping SMBs attract and retain top talent with customizable options that meet diverse employee needs.
Compliance Consulting
Tri Net's compliance experts help businesses navigate complex employment laws and mitigate risks. Services include policy development, audit support, and regulatory updates to ensure adherence to federal, state, and industry-specific standards. This proactive approach minimizes legal exposure and fosters a compliant workplace environment.
People
Mike Simonds
President and CEO
Mike Simonds leads Tri Net with over 20 years of experience in HR and insurance sectors. Prior to Tri Net, he held executive roles at Unum Group and McKinsey & Company, focusing on customer experience and HCM partnerships. He holds an MBA from Harvard Business School.
Catherine Wragg
Chief People Officer
Catherine Wragg oversees HR operations and talent strategy at Tri Net. She brings extensive experience from Giorgio Armani and Tower Group, specializing in HR transformation and organizational development. Catherine holds an MBA from Columbia University.
Jeff Hayward
Chief Technology Officer
Jeff Hayward directs Tri Net's technology vision with 25+ years in software and engineering leadership. He previously led product engineering at Sabre and held executive roles at Dell EMC and Unisys, focusing on scalable tech solutions for global enterprises.
Kelly Tuminelli
Chief Financial Officer
Kelly Tuminelli manages Tri Net's financial strategy, bringing 30+ years of experience from Genworth, GE Capital, and PricewaterhouseCoopers. She specializes in financial operations and has served on multiple corporate boards, including TaskUs and the American Heart Association.
Shea Treadway
Chief Revenue Officer
Shea Treadway leads sales and client relations at Tri Net, with a background in SMB benefits markets. He previously held leadership roles at Principal Financial Group and Unum, driving growth through tech-enabled sales strategies and distribution innovation.
Questions
What HR solutions does TriNet offer?
TriNet offers PEO and HR Plus solutions for payroll, benefits, compliance, and HR consulting.
What business sizes do you serve?
We work with SMBs from 5 to 1,000+ employees, tailoring solutions to their needs.
How does TriNet's pricing work?
Pricing depends on business size, state, and service scope. Contact us for a personalized quote.
Are you ESAC accredited?
Yes, TriNet has maintained ESAC accreditation since 1995 for HR service excellence.
Do you provide 24/7 support?
Live chat support is available 24/7; phone support operates extended weekday hours.
What industries do you support?
We serve diverse industries, including healthcare, tech, nonprofit, and professional services.
Reviews (5)
Cali R.
Mar 05, 2022
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Horrible customer service! I have called several times regarding incorrect pay and they said that a manager would call me back to handle my situation however I still have yet to hear anything. Something that should be resolved ASAP is now 3 weeks later yet to be resolved. I would not recommend this business to anyone.
Fiona X.
Feb 28, 2022
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Horrible customer service. They messed up my HSA contribution and customer service rep told me they couldn't reimburse HSA even though they were the ones who made a mistake. Also why does it take 3-5 business days to process this case while most companies can resolve customer issues right away. just absolutely horrible
John H.
Feb 07, 2022
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Trinet is a cheap way to implement HR for your company and is a great service if you don't respect your employees at all. Their only goal is to provide legal protections to companies for employee procedures, and they do it by being rigid, cruel, and draconian. Unfortunately, they are also incompetent. They will mess things up regularly, and no one on the phone will be willing to help you. They have "secret" escalation levels that require your employees to speak to customer service aggressively to get a resolution to an error caused by Trinet.
As an employee, I have spent at least 20 hours attempting to resolve Trinet issues in the past year, and it never gets easier. If you're lucky, someone will pretend to solve your issue and tell you to wait "3-5 business days" aka 5 business days aka 7-8 calendar days before attempting to determine if the issue is resolved. This business is so inept I wouldn't be surprised if it were to face a class action lawsuit, and I wouldn't want to be one of their clients at that time.
As an employee, I have spent at least 20 hours attempting to resolve Trinet issues in the past year, and it never gets easier. If you're lucky, someone will pretend to solve your issue and tell you to wait "3-5 business days" aka 5 business days aka 7-8 calendar days before attempting to determine if the issue is resolved. This business is so inept I wouldn't be surprised if it were to face a class action lawsuit, and I wouldn't want to be one of their clients at that time.
Zach W.
Oct 25, 2021
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Their support is infuriating, and it's unfortunate that I've had so many dealings with them. As an HR manager, this is the worst platform I've been on.
Debra L.
Sep 16, 2021
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If you are considering onboarding with Trinet, don't do it, just run away. I wish I had. This has been one of the worst management decisions I have made for our business. We've been with them for three months and it's a nightmare. When we were supposed to on-board the wrong benefits were assigned to our employees and it took weeks to resolve. All the time I should have spent helping our employees transition and learning the system were wasted on their mistakes.
They cannot even get our payroll information to import correctly into QBs, which was one of the main reason I switched PEOs. Nothing works right and customer support is disjointed or non-existent. As for promised cost savings, they disappeared too.
They cannot even get our payroll information to import correctly into QBs, which was one of the main reason I switched PEOs. Nothing works right and customer support is disjointed or non-existent. As for promised cost savings, they disappeared too.
